Piedmont Health Services, Inc.
  • Chapel Hill - Chapel Hill Administration
  • Full Time

PATIENT CARE COORDINATOR
Chapel Hill Community Health Center 
BILINGUAL (ENGLISH/SPANISH) REQUIRED
Full-Time with Benefits
 
 
JOB SUMMARY
Cross-trained to perform the following functions for the patient-check-in, registration, billing, referral, medical records, and appointment scheduling. Provides excellent customer service. 
 
MINIMUM QUALIFICATIONS
Education: Diploma, High school diploma. 
Experience: Preferred one to two years of customer service or health care experience. Excellent communication skills required. 
 
PATIENT POPULATION SERVED
 
Pediatric, Adolescent, Adult, Geriatric (Diverse).
 
PHYSICAL DEMANDS/ WORKING CONDITIONS
Ability to maneuver physically, lift moderate amounts, sit and stand, reach upward with a normal range of motion.
 
RESPONSIBILITIES AND DUTIES
 
Check in patients – Includes gathering, completing and documentation of accurate data such as PCP, address and insurance verification into Electronic Medical Records 
Assures completion of the registration process 
Check-out patients and completes necessary close documentation
Answers center phone calls in a timely, professional and efficient manner 
Demonstrates an understanding of HIPAA and release of medical information 
Pull and file medical records as needed
Refer patients to external specialty practices as necessary 
Schedules patient appointments 
Works in coordination with the Site Director and the Center Manager to correct denied claims and assure a minimal individual error rate 
Attends Center staff meetings and other corporate training/meetings as necessary 
Administrative Duties – All other duties as assigned. 
 
 



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Piedmont Health Services, Inc.

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