- Corporate - Corporate Administration
- Full Time
REFERRAL COORDINATOR (FLOAT)
PIEDMONT HEALTH SERVICES, INC.
CHAPEL HILL, NC
TRAVELS TO ALL PHS LOCATIONS
The Referral Coordinator is responsible for tracking the coordination and completion of referrals made by providers across all Community
Healthcare Centers. In addition, this individual will acquire prior authorizations, when needed, to facilitate the external referral
process. They will also assist patients, when necessary, with coordinating specialist appointments for all sites. Finally, the referral
specialist will track outstanding referrals, request reports from specialists and notify providers of appointments not kept in order to
ensure that referrals are resolved within the parameters set out in the referral policy.
Education: High school diploma; some college preferred.
Current/Valid License: Must have a valid North Carolina driver's license and be able to operate a motor vehicle.
Experience: Preferred one to two years working in an outpatient setting. Basic knowledge and understanding of diagnosis and procedure codes. Knowledgeable of registration and medical records process.
Skills necessary to be successful: Strong customer service focus; effective verbal and written communication skills; teamwork orientation; organized and able to manage competing priorities; good judgment; resourcefulness in problem solving; able to take and follow through with delegated tasks and accountability.
PATIENT POPULATION SERVED
Pediatric, Adolescent, Adult, Geriatric (Diverse).
PHYSICAL DEMANDS/WORKING CONDITIONS
Ability to maneuver physically, lift moderate amounts, reach upward with normal range of motion and drive to each location for
coverage as needed. Must be willing and able to commute across all of our healthcare centers.