Utilizes the nursing process including assessment, planning, implementation evaluation And the recording of patient care and patient education.  Provides support to providers by anticipating needs and providing assistance in the provision of care. Coordinates services with other members of the health-care team, internal and external, to provide complex Patient care. answers or returns phone calls. Provides onsite and telephone triage. Assist with the check-in process when needed. Practices within the scope of the North Carolina Nurse Practice Act and Piedmont Health Services' policies, procedures, and standards. Hires supervises and coordinates the orientation of new staff. Performs staff evaluations and develops Performance Improvement Plans as needed. Evaluates and coordinates ongoing training. Participates in conflict resolution. Works with management team to address center flow and operations. Maintains inventory of supplies and medications and orders as needed. Ensures all quality assurance measures are achieved. Assure adequate clinical Support Staffing. Provides clinical support staffing. Provides leadership and models professional behavior to staff.